This Privacy Policy describes how Sends Messenger Information Technology LLC (“Sends Messenger”) uses and protects the personal information you provide to us or that we receive or generate in connection with your use of our services. For the purposes of this Privacy Policy, "we," "us," and "our" refer to Sends Messenger, and "you" refers to you, the user of the Service.
Sends Messenger has two basic principles regarding the collection and processing of personal data:
Our Terms of Service, which can be found at Terms of Service, outline the conditions under which you use our Services, including this Privacy Policy. Therefore, those terms should be read in conjunction with this Privacy Policy.
This Privacy Policy explains the legal basis for processing your personal data, the types of personal data we may collect from you, how we safeguard your personal data, how we may use your personal data, whom we may share it with, and your rights in relation to that data.
We process your personal data under the justification that processing is required to further our legitimate interests, which include: (1) offering our users useful and cutting-edge services; and (2) identifying, preventing, or otherwise addressing fraud or security issues in relation to our provision of services, unless those interests are outweighed by your interests or by fundamental freedoms and rights that call for the protection of personal data.
Sends Messenger is a communication service. To create a Sends Messenger account, you give your mobile number and some basic account information (such as your profile name, profile picture, and about information).
The screen name you select, your profile pictures, and your username (should you choose to set one) on Sends Messenger are always made public to make it simpler for your contacts and other users to get in touch with you and recognize who you are. Your real name, gender, age, and preferences are not things we want to know.
Your screen name doesn't have to be your real name. Users who have you saved in their contacts will see you by the name they saved, not by your screen name, so keep that in mind. In this manner, your friend can go with the public name "Terminator" in public while posing as "John" to you and "Security Officer" to his coworkers.
You have the option to set up a password recovery email when you enable two-step verification for your account or store documents using the Sends Messenger profile. If you forget your password, a password recovery code will be the only thing we send to this address.
In order to receive login codes via email rather than SMS (with the option to use "Sign in With Google" or "Sign in with Apple"), we might ask some users for their email addresses. The email address you provide will be used only to send you authentication codes when you log in to your account and will be stored separately from the recovery email. Until the login email address is changed or the account is deleted, it will remain on file.
Sends Messenger is a cloud service. We keep your cloud chats' messages, pictures, videos, and documents on our servers so you can access them whenever you want from any device without depending on backups from outside sources. The encryption keys used in each case are kept in multiple additional data centers located in various jurisdictions, and all data is stored with strong encryption. Local engineers and physical intruders are prevented from accessing user data in this way.
End-to-end encryption is used in secret chats. This indicates that all information is encrypted using a key that is known only by you and the recipient. Without having direct access to your device, neither we nor anyone else can determine what information is being sent in those messages. Your secret chats are not kept on our servers. We do not keep any logs of messages sent through secret chats, so after a short while, we are unable to identify the sender or the time the message was sent. For the same reasons that secret chats are not accessible in the cloud — only the device from which they were sent or received allows you to access those messages. Secret chats are not allowed in some regions.
Before being uploaded, each file you send via secret chats is encrypted with a unique key that is unknown to the server. The location of the file and this key are then encrypted once more and sent to your recipient using the secret chat's key. After that, they can download and open the file. This indicates that although the file technically resides on one of Sends Messenger's servers, to everyone else besides you and the recipient, it appears to be a random piece of incomprehensible garbage. We are unsure of what this illogical data represents and to which specific chat it pertains. To conserve disk space, we periodically remove this random data from our servers.
Sends Messenger also supports public channels and public groups in addition to private messages. As described in section 3.3.1 above, all public chats are cloud chats. The information you post in public communities is encrypted, just like everything else on Sends Messenger, both in storage and during transmission. However, anything you post there will be visible to everyone.
Sends Messenger makes it simple for you to switch from SMS and other messaging apps while maintaining your social network by using phone numbers as distinctive identifiers. Before syncing your contacts, we will obtain your consent. We keep a record of your most recent contacts so that we can properly display names in notifications and alert you when one of your contacts registers for Sends Messenger. We don't store any other information about your contacts; we only need the contact's phone number and name (first and last).
The approximate number of potential contacts an unregistered phone number might have on Sends Messenger can also be determined by our automatic algorithms using anonymized sets of phone numbers. We display the resulting statistics next to your contacts when you open the "Invite friends" interface so you can see who would most benefit from using Sends Messenger.
In Settings > Privacy & Security > Data Settings, you can always turn off contact syncing or remove contacts from our servers. When using Android, Sends Messenger will prompt you to grant it access to your call history (READ_CALL_LOG). If you give Sends Messenger this permission, it will be able to call you to verify your account rather than requiring you to enter a code. By checking the number in the call log, Sends Messenger uses this permission only to confirm receipt of the confirmation call.
When you share your location in a chat, it is handled similarly to other chat messages in public or private chats.
For as long as you keep these optional features turned on, Sends Messenger will use your data to show your location to the users you are sharing it with, even when the app is closed, if you share your Live Location in any chat or turn on "Make Myself Visible" in People Nearby.
We only use the necessary cookies to run and deliver our online services. Cookies are not used by us for advertising or profiling. Small text files called cookies are what we use to provide and customize our Services and, as a result, give you a better user experience. You should be able to manage these cookies through your browser, including whether or not to accept them and how to delete them. You can choose to disable cookies in your web browser, but doing so will prevent you from logging into Sends Messenger Web.
To prevent access from Sends Messenger engineers or physical intruders, all personal data is stored with strong encryption.
Only your device and the device of your recipient are used to process your messages, media, and files from secret chats (see section 3.3.2 above), the contents of your calls, and the information you store in your profile. This information is encrypted with a key that is only known to you and the recipient before it is sent to our servers. We have no means of deciphering the actual information, even though Sends Messenger servers will handle this end-to-end encrypted data to deliver it to the recipient or store it in the case of Sends Messenger profile data. In this case, we don't keep or process any of your personal information; instead, we keep and process random symbol sequences that are meaningless without the keys, which we don't have.
Unless otherwise specified in this Privacy Policy, we will only keep the personal information you give us on file only as long as necessary to fulfill our obligations in providing the Services.
Sends Messenger is a cloud service. Without requiring you to use external backup services or cloud storage, we will process your data to deliver your cloud chat history, including messages, media, and files, to any devices of your choosing.
Sends Messenger hosts large communities, which we must monitor for abuse and violations of the Terms of Service. We may gather information about your IP address, the devices and Sends Messenger apps you've used, the history of username changes, and other things in order to increase the security of your account and stop spam, abuse, and other violations of our terms of service. This metadata can be stored for a maximum of 12 months if it is collected.
Our moderators may examine messages that have been reported to them in order to stop phishing, spam, and other forms of abuse and violations of Sends Messenger's Terms of Service. Your account may be temporarily or permanently restricted from contacting strangers if a spam report on a message you sent is verified by our moderators. Your account might be banned if there are more serious violations. In order to prevent spam and phishing, we may also use automated algorithms to analyze messages in cloud chats.
In order to develop Sends Messenger features (see section 5.5 below) that function on all of your devices, we might also store some aggregated metadata.
To create practical features, we might use some compiled information about how you use Sends Messenger. For instance, when you access the Search menu, Sends Messenger shows you a box at the top of the screen with the contacts you are most likely to message. In order to do this, we determine a rating that identifies the contacts you message most frequently. The app uses a similar rating system to determine which inline bots you are most likely to use so that it can recommend them to you in the attachment menu or when you begin a new message with "@". Go to Settings > Privacy & Security > Data Settings and uncheck "Suggest Frequent Contacts" to disable this feature and remove the relevant data.
We don't use your data for ad targeting or other commercial purposes, in contrast to other services. Only the data necessary for Sends Messenger to operate as a safe and feature-rich cloud service is kept on file.
Sends Messenger has an API that enables bot development by third parties. You can chat with bots from your chat list, add them to groups, or use a special "inline" interface to access their features. Bots are apps that look like “special” Sends Messenger users. Any of these actions will result in the transmission of some of your data to the corresponding third-party bot developers.
The creators of an automated user (bot) may obtain your screen name, username, and profile picture(s) in any of the aforementioned scenarios (see section 3.1 above).
When you communicate with bots, they may also receive the information listed below.
No other bots or independent bot developers are associated with Sends Messenger besides our own bots. They are totally separate from us. Before they access your data or you make it available to them, they should first get your consent.
Other users of our services, some of whom may be outside the EEA, with whom you choose to communicate and share particular information. You authorize us to transfer your personal data, on your behalf, to those users in accordance with this Privacy Policy by agreeing to the Terms of Service and choosing to communicate with those other Sends Messenger users. We take all necessary organizational and technical precautions, including encrypting your personal information, to guarantee a level of security for your information that is commensurate with the risk.
We reserve the right to provide the appropriate authorities with your IP address and phone number if Sends Messenger receives a court order confirming that you are a terror suspect.
By selecting "Translate" from the message's action menu, users can choose to translate a specific text message into a different language. However, in order to use this feature, users must first enable translation services in the Sends Messenger application's Settings > Languages section. The option to enable automatic live translation in any chat, group, or channel is available to Sends Messenger users.
Since Sends Messenger may rely on Google LLC, a subsidiary of Alphabet Inc., for message automatic translation, users may choose to share the text of any message or set of messages with Google in order to receive their translated versions.
By tapping the Voice-to-Text icon present on eligible messages, some users can select to convert a voice or video message to text.
Sends Messenger may rely on Google LLC, a subsidiary of Alphabet Inc., for voice-to-text conversion, so users who choose this option may share the audio of their voice and video messages with Google in order to receive the transcribed versions. No other data, including the user's IP address or any information about their account, may be shared for this purpose; only audio data may.
You may have rights regarding your personal data in certain situations under applicable data protection legislation. You have the right to:
Please email us at [email protected] if you would like to if you would like to exercise any of these rights.
By using one of our mobile apps, go to Settings > Privacy & Security > Data Settings to manage how your data is used (such as deleting synced contacts). Sadly, we won't be able to offer you our Services if you can't accept
Sends Messenger's modest minimum requirements. By going to the deactivation page, you can delete your Sends Messenger account.
You can delete your account via the deactivation page. All of your messages, media, contacts, and other data that you store in the Sends Messenger cloud are deleted when you delete your account. This action cannot be undone and needs to be confirmed through your Sends Messenger account.
Secret Chat messages can be instructed to disappear. The countdown begins as soon as such a message is read and two checks appear. Both devices involved in a secret chat are instructed to delete the message (photo, video, etc.) when the timer expires. Previews for media with brief timers (less than a minute) are hazy. When they are viewed, the timer starts.
By default, your account and all messages, media, contacts, and other data you store in the Sends Messenger cloud will be deleted if you stop using Sends Messenger and are offline for at least six months. The precise time frame after which your inactive account will self-destruct can be changed in Settings.
This Privacy Policy may be updated unilaterally by DIGITALMETHOD TECH LTD.